Frequently asked questions

Send us part numbers, a VIN, photos of the part or its label, or a full order list — by email or through the quote form. We confirm availability across our supplier network and return a single consolidated quote covering parts, handling and freight, usually within 48 hours.

No. We handle everything from a single urgent part shipped by air or express courier to recurring full-container programmes by sea. Small first orders are a normal way for new clients to test how we work.

Both. Where options exist we quote genuine OEM, OEM-equivalent and quality aftermarket side by side, so you choose the balance of price and specification that fits each part.

As a guide: air freight and express courier 2–7 days; road freight within the region 1–2 weeks; sea freight 2–6 weeks depending on destination and whether it's LCL or a full container. The exact transit time for your lane is stated in your quote before you approve it.

Every item is physically checked against your order at our Istanbul facility — reference numbers, brand, condition and packaging — and you receive photo confirmation before anything is dispatched. If something doesn't match, we resolve it with the supplier locally.

Terms are agreed in writing per engagement — typically bank transfer against the approved quote. Nothing is purchased until you approve, so there are no open-ended costs.

We prepare the complete export file on the Turkish side: commercial invoice, packing list, certificate of origin and export declaration, with correct HS-code classification. On the destination side we coordinate with your customs broker — or recommend one — and supply every document required for clearance.

Yes. For Turkish manufacturers and stockists we act as the export channel: we bring qualified international buyers to the table, agree commercial terms, and handle inspection, consolidation, freight and documentation — so you sell abroad without building your own export operation.

Worldwide. Our most common lanes run to Europe, the Middle East and North Africa, the Caucasus, Central Asia and Sub-Saharan Africa — by sea, air and road from Istanbul's crossroads position.

English and Turkish natively, with Arabic support available for regional clients. Technical parts terminology included.